What is this 'runtime error' thing that pops up in a window whenever I log on?

yea whenever ---I--- log on this window comes up showing the following:


Microsoft Visual C++ Runtime Library





Runtime Error!





Program: C:\Program Files\Common Files\Symantec Shared\ccApp.exe








This application has requested the runtime to terminate it in an unusual way. Please contact the application’s support team for more information

















i dont know why it does it or how to deal with it, but ive only seen it on my user account. (there is a total of 3 user accounts)


can anyone help??

What is this 'runtime error' thing that pops up in a window whenever I log on?
CCAPP.exe is a key element in Norton Internet Security/Antivirus. If it isn't working, NIS and/or NAV aren't working. Are those other users running them?





You may have some malware that disables Norton Internet Security. I suggest you download the free Stinger from McAfee and run it in Safe Mode. Stinger's only purpose in life is to detect attacks on the major A-V programs.





It’s so good at it the publisher has had to change its name a few times to keep malware from defending against it.





It may be a good idea to run Stinger in Safe Mode. Safe Mode often prevents the malware from running and protecting itself.





Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.





To get into Safe Mode:





1. Log out and reboot your machine.


2. When the machine starts the reboot sequence, press the F8 key repeatedly.


3. Select Safe Mode from the resulting menu.


4. The machine will continue booting, but the Windows desktop will look different. You won't be able to see the Internet, for instance. Log in as Administrator. Administrator often has no password.


5. When you're finished, log out and reboot back into normal mode.





I don't know if Stinger can actually fix any damage done -- you may have to reinstall Norton -- but it should keep it from being re-disabled when you do.





Good luck.